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Industries

Focused on your industry

Discover the challenges in your industry & how we can help you deal with them


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Retail

Retail thrives on precision — from understanding consumer behavior to managing inventory and pricing. Data empowers retailers to move faster, tailor experiences, and improve margins in a market where agility and insight are key.

Key areas where data creates value in retail include:

 Personalized marketing

 Product recommendations

 Inventory tracking

 Sales trend analysis

 Stock level monitoring

 Footfall measurement

 Customer feedback collection

 Promotion performance

 Price testing

 Store layout testing

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Banking

In financial services, data underpins trust, compliance, and profitability. From customer intelligence to fraud detection and risk scoring, it provides the foundation for sharper decision-making and more resilient operations. 

Some examples of frequent use-cases are:

 Risk scoring

 Fraud flagging

 Customer churn detection

 Product uptake tracking

 Contract cancellation logging

 CRM note structuring

 KYC data monitoring

 Compliance calendar tracking

  Policy portfolio analysis

 Offer decline patterns

 Audit trail maintenance

 Task completion logging

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Manufacturing

Modern manufacturing depends on visibility — across machines, people, and processes. Data enables better coordination, waste reduction, and quality assurance in environments where efficiency and consistency are critical.

Here is a list providing the major applications of data science in manufacturing:

 Equipment uptime tracking

 Production volume logging

Quality inspection digitization

 Waste monitoring

 Maintenance scheduling

 Production target tracking

 Machine performance comparison

 Process timing measurement

 Energy usage logging

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Public services

Public institutions manage complex systems with limited resources — making data a powerful enabler of efficiency, transparency, and accountability. 

Whether it’s service delivery, citizen engagement, or internal operations, structured data use supports better decisions and helps restore public trust. Even simple tools can lead to meaningful improvements.

Service response time tracking

 Permit request logging

 Citizen feedback collection

 Case handling time measurement

Satisfaction score recording

 Resource allocation overview

Subsidy disbursement monitoring

 Document status logging

 Request backlog analysis

 Fraud flagging

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Telecom

Telecom providers must balance infrastructure demands with fast-evolving customer expectations. 

Data helps optimize networks, reduce churn, and uncover growth opportunities in a highly competitive, high-volume industry.  

Examples of data / BI utility are varied, e.g.:

 Network issue logging

 Complaint volume tracking

 Missed contact monitoring

 Customer segmentation

 Plan usage analysis

 Signal quality reporting

 Churn indicator tracking

 Installation delay logging

 Contract lifecycle tracking

 Offer acceptance monitoring

 Support case duration tracking

 Service upgrade targeting

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Professional Services

In client-driven businesses, performance depends on how well time, talent, and relationships are managed. Data helps firms stay on top of delivery, profitability, and pipeline health — enabling better decisions across both strategic planning and day-to-day execution.

 Billable hour tracking

 Project time allocation

 Lead conversion logging

 Client interaction tracking

 Support issue logging

 Pipeline stage monitoring

 Revenue per client analysis

 Resource utilization tracking

 Feedback collection

 Proposal status tracking

 Schedule adherance monitoring

 Onboarding milestone logging

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Email

       connect@dark-light.be

Phone

        +32 3 303 44 09 

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